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Your viewsmatter 14 | Inform Winter 2017 Inform Winter 2017 | 15 The Council plans to undertake a Residents’ Survey in winter 2017/18 to find out what you think about Council services and the way in which we communicate with you. The survey will be undertaken by telephone and a random sample of approximately 650 households in the district will be selected to take part. Those who are invited to participate in the Happy or Not? Let us know If you have visited the Fermanagh Lakeland Forum, Enniskillen or the Strule Arts Centre, Omagh, recently, you may have noticed our new customer feedback kiosks. These devices will help us collect feedback from you on how you feel these facilities are performing. This is a pilot scheme as part of Project Citizen – an exciting project to meet the needs of our service users and increase the use of information technology to survey will be notified in writing by the Council in advance of the telephone call taking place. We appreciate residents taking the time to participate in the Residents’ Survey which is a key part of the Council’s commitment to effective engagement with our citizens to support continuous improvement across your Council and its services. www.supercoloring.com Residents’ Survey – your chance to have your say How can we improve our services? We continually review performance to identify areas where we can improve our services. Our Annual Performance Report 2016/17, which sets out Council performance during that year, is now available to view on the Council website. We are currently working towards delivering our current improvement objectives for 2017/18. These are also available to view on our website. Next Spring we will be asking you to tell us what you think of our 2018/19 proposals to improve our performance and delivery of services. We are always keen to hear from you on how we can improve so if you have a suggestion please contact our Performance Improvement team at any time of the year using the contact details below. Tel: 0300 303 1777 Textphone: 028 8225 6216 E: info@fermanaghomagh.com 10/6/2017 Recycling Superhero coloring page | Free Printable Coloring Pages http://www.supercoloring.com/coloring-pages/recycling-superhero 1/1 Colour in the picture below to show what your Recycling Superhero looks like. Just for fun! Are you a Recycling Hero? Become a Recycling Hero today by remembering to reduce, reuse and recycle your waste. Did you know used plastic bottles and cartons can make great pen and pencil holders? They can also be used for lots of crafty projects at home and school too. C h i l d r e n ’ s P a g e Give me a superhero name: do business - and will help us to improve our services. If you visit these facilities, please do use the kiosks and let us know about your customer experience.